Want more work?
Can you provide an Excellent Service Level? Can you commit to a paying customer to react quickly, professionally and provide service within 24-48 Hours (In normal circumstances)? Do you want more Chargeable Repairs? Do you want to grow your Chargeable Customer Base or Maybe you just want a few extra jobs as a ‘Diary Filler’ or a ‘Top-Up’ to existing workloads?
If that sounds like you, then we are recruiting! At National Appliance Care, we can offer:
- Local, Targeted Advertising
- An Increase in Fully Chargeable Job bookings
- Payments directly to you from the customer, improving ‘Cash-Flow’ – No waiting 30+ Days and supply your own parts (the best option to maximise income / profit)
- OR… Payment from NAC at a flat rate per job (the option for those that just like to do the repair and get paid monthly – capped rates – no spare part profits)
- Build Customer Relationships from NAC Generated Repairs and improve repeat business in the future
Who are we?
National Appliance Care (NAC) is the fastest growing repair network within the UK Appliance Industry and is the leading company for chargeable repairs throughout the UK. NAC generates 1000’s of fully chargeable repairs up and down the Country. So… What do we do? We use extremely good, well learned and forever developing marketing to generate fully chargeable out of warranty repairs for Independent Local Engineers. We take customer enquiries in to our small call centre in Wakefield, discuss appliance problems with customers and if they need an Engineer, we will quote the relevant Service Charges associated with a repair and book the repair. When a repair is booked, you would receive the following information:
- Customer Name*
- Customer Address*
- Customer Telephone Number*
- Appliance Type & Fault Description*
- Service Charge quoted*
All you then have to do is contact the customer, confirm the details and diarise the visit. At that point, you would ‘Accept’ or ‘Decline’ the repair.
How you get paid…
There are 2 ways to get paid via NAC repairs as below:
Option 1: Payment direct from customer – Commission payable to NAC.
If you choose option 1 when joining the network, you will collect the Service Charge directly from the customer on the first visit. You will also source and supply your own spare parts meaning that you make and retain all spare part income and profit. Spare part sales hugely boost total repair income so this option would suit those that are interested in being very pro-active in sourcing spares and administrating their own repairs. All payments are made direct from the customer to you and you then pay NAC commission for the repair once invoiced. Commission rates are fixed and capped at just £20+VAT per repair.
Option 2: Payment directly from NAC
If you choose option 2 when joining the network, NAC will take all payments from the customer, NAC will source and supply all spare parts meaning that NAC make and retain all spare part income and profit as well as the Service Charge. NAC will administrate the sourcing, ordering and delivery of any spare parts and NAC will pay a flat rate per job that varies depending on the appliance type. This option would suit those that like to carry out repairs, have minimal administration to do and receive payments monthly.
Want to see how we stack up against other ‘Work Providers’?
Compare Income to other ‘Work Providers’…
Please CLICK HERE if you would like to compare income between NAC and any other WP.
What do I do next? – Get in touch…
Simply fill out the form below and we will get in touch with you to have a chat and if we’re both happy at the end of it, we’ll get the ball rolling.
*All NAC generated Repairs are administrated on SERVICEmate. SERVICEmate is a custom built Job Management System that has been designed for both Work Provider and Service Provider by Engineers and Management – www.servicemate.solutions