Join Our Network

Want more work?

Can you provide an Excellent Service Level? Can you commit to a paying customer to react quickly, professionally and provide service within 24-48 Hours (In normal circumstances)? Do you want more Chargeable Repairs? Do you want to grow your Chargeable Customer Base or Maybe you just want a few extra jobs as a ‘Diary Filler’ or a ‘Top-Up’ to existing workloads?

If that sounds like you, then we are recruiting! At National Appliance Care, we can offer:

  • Local, Targeted Advertising
  • An Increase in Fully Chargeable Job bookings
  • Payments directly to you from the customer, improving ‘Cash-Flow’ – No waiting 30+ Days and supply your own parts (the best option to maximise income / profit)
  • OR… Payment from NAC at a flat rate per job (the option for those that just like to do the repair and get paid monthly – capped rates – no spare part profits)
  • Build Customer Relationships from NAC Generated Repairs and improve repeat business in the future

Who are we?

National Appliance Care (NAC) is the fastest growing repair network within the UK Appliance Industry and is the leading company for chargeable repairs throughout the UK. NAC generates 1000’s of fully chargeable repairs up and down the Country. So… What do we do? We use extremely good, well learned and forever developing marketing to generate fully chargeable out of warranty repairs for Independent Local Engineers. We take customer enquiries in to our small call centre in Wakefield, discuss appliance problems with customers and if they need an Engineer, we will quote the relevant Service Charges associated with a repair and book the repair. When a repair is booked, you would receive the following information:

  • Customer Name*
  • Customer Address*
  • Customer Telephone Number*
  • Appliance Type & Fault Description*
  • Service Charge quoted*

All you then have to do is contact the customer, confirm the details and diarise the visit. At that point, you would ‘Accept’ or ‘Decline’ the repair.

How you get paid…

There are 2 ways to get paid via NAC repairs as below:

Option 1: Payment direct from customer – Commission payable to NAC.

If you choose option 1 when joining the network, you will collect the Service Charge directly from the customer on the first visit. You will also source and supply your own spare parts meaning that you make and retain all spare part income and profit. Spare part sales hugely boost total repair income so this option would suit those that are interested in being very pro-active in sourcing spares and administrating their own repairs. All payments are made direct from the customer to you and you then pay NAC commission for the repair once invoiced. Commission rates are fixed and capped at just £20+VAT per repair.

Option 2: Payment directly from NAC

If you choose option 2 when joining the network, NAC will take all payments from the customer, NAC will source and supply all spare parts meaning that NAC make and retain all spare part income and profit as well as the Service Charge. NAC will administrate the sourcing, ordering and delivery of any spare parts and NAC will pay a flat rate per job that varies depending on the appliance type. This option would suit those that like to carry out repairs, have minimal administration to do and receive payments monthly.

Want to see how we stack up against other ‘Work Providers’?

JTM / 0800 Repair
£40.00 (Average)
High Demands = Yes
Spare Part Profit = £0.00
Payment = 30 Days or more
Debits at a later date = Yes
Affected if they go bust? = Yes
£40.00 (Average)
High Demands = Yes
Spare Part Profit = £0.00
Payment = 30 Days or more
Debits at a later date = Yes
Affected if they go bust? = Yes
ISE (No Longer Trading)
£50.00 (Fixed)
High Demands = Yes
Spare Part Profit = £0.00
Payment = 30 Days or more
Debits at a later date = Yes
Engineers not paid = Yes
National Appliance Care
£55 - £85 PLUS PARTS!
High Demands = Yes
Spare Part Profit = 100%
Payment = Direct from customer
Debits at a later date = No
Affected if we go bust = No

Compare Income to other ‘Work Providers’…

Please CLICK HERE if you would like to compare income between NAC and any other WP.

What do I do next? – Get in touch…

Simply fill out the form below and we will get in touch with you to have a chat and if we’re both happy at the end of it, we’ll get the ball rolling.

Business Trading Name (Required)

Owner / Director / Contact Name (Required)

Email Address (Required)

Telephone Number (Required)

Web Address (If Applicable)

Skill Sets (Required)

Areas Covered (Please list all Postcode Areas, i.e AB1, AB2, AB3 etc)

How did you hear of us? (Required)

*All NAC generated Repairs are administrated on SERVICEmate. SERVICEmate is a custom built Job Management System that has been designed for both Work Provider and Service Provider by Engineers and Management – 

Some Recent Engineer Feedback:

Eddie Laycock, East Lancs Domestic Appliance Repairs:

We’ve been using this service for the last two weeks and I have to say, it’s been very worthwhile. In three days this week, we took in ten calls from this site.
That’s ten calls over and above what we took in from other sources.
I would recommend it to anyone thinking about it, definitely.


Jamie Parry, Appliance Solutions:

Hi ppl, we find the concept very good we have been on as an engineer with yourself for sometime now and find the work exceptionally good, customers seem very pleased with service received and we often have tips given to engineers . We have looked at the accounts for work provided by national appliance care for the last 3 months and are very pleased with the results .

Good job keep up the good work 

Appliance Solutions

Robert Murphy, Appliance Care Manchester:

Finding National Appliance Care has provided us with some useful work recently, no problem with the system, everything’s great! 

Bob M

Tony Clifton, AirKool Domestics:

Would recommend @UKApplianceCare to any business as long as they are not in Norfolk

Tony @airkooldomestic

Recent Feedback:

  • The washing machines going like a dream! Thankyou again for not giving up! Happy Christmas, Jane and Julian from Rectory cottage Jane & Julian

  • Excellent service! Came same day to fix my washer, was polite, courteous and knowledgeable. Would definitely recommend! Mrs Hill

  • BIG thank you to Darren who fixed my washing machine within 15 mins. (My husband had told me to go out and buy a new one)I rang in the morning and Darren was with me by 1.30pm. Fantastic Service Thanks will recommend you to family and friends. Julie Tiley

  • The engineer arrived within the times he'd said, was very polite and efficient. He explained the problem, repaired it, and gave me advice on how to prevent it happening again. I coudn't have asked for more Kathryn Knight

  • Excellent service, would certainly use them again and recommend them to anyone. Kathleen Cropper

  • Fantastic service very prompt and polite would recommend to anyone Jackie Gant

  • Fixed my washer machine on the same day i called ,what a live safer .Thank you Diane Bower

  • The most amazing HONEST, FAST service ever! Jacqui Jones

  • Very pleasant young man. Kept his promise to telephone, did so and then arranged a time to visit. Attended the appliance in a very professional manner and seemed to have everything at his fingertips. Very impressed and would recommend him and use him again. Pauline Mitchell

  • Cooker repair. Quick to respond and identify the problem. Had the part in stock and quickly made to repair. He was polite, worked in a professional and tidy manner. Will use him again and highly recommend him. Mrs Hazel Littleboy

  • Great service – a quick turnaround and a good price. Would recommend to anyone and will use again. James Smith

  • An excellent service. Polite, friendly and punctual; my washer is now working perfectly again…thank goodness. The engineer explained the problem and fixed it quickly and efficiently. I will be using this service again and will recommend to friends and family. Amanda Stocks

  • This guy really knows his stuff. Stuck to schedule and cost very impressive. A.whiteley

  • Excellent service. Phoned to confirm time due and arrived at that time. Would recommend to anyone.Mrs Ward